State Farm® Insurance Agent Maria Melnik

"The customer service provided to my family directly by Maria was wonderful today! My parents needed to have insurance for a few vehicles taken care of and she did it with excellence and kindness in such a way that we were glad that she is our agent."

"Nivedika Lal is an angel. She is incredibly kind, patient, intelligent, caring, sweet, and a pleasure to work with. I first became a client of hers in 2023 when I was getting car insurance for myself for the first time. It is a very intimidating process, as words like "deductible" and "comprehensive" meant absolutely nothing to me. Nivedika taught me things I should have learned in high school, and never once made me feel bad for not knowing, such a sweetheart. She understood that as a recent college grad I was only interested in state minimums and paying the lowest premium possible, she got me a wildly low monthly and when I did want additional coverage for emergency roadside, she added it same day and let me know it was only increasing my monthly bill a little bit. Unfortunately when rates raised due to inflation, nothing Nivedika can control, I had to switch to a competitor. I will miss Niv dearly, and debated staying since you can't really put a price on care from someone I trust as much as Nivedika. She makes State Farm. I want Niv in the commercials instead of Jake, Nivedika IS my Jake from State Farm. She was always there for me, in my corner, helping me along the way, and I'm sure she'll also make you feel welcomed and appreciated."

"Nivedika is very patient, kind, and helpful. I own/manage a handful of properties plus personal stuff and she’s always keeps them straight. 5 stars."

"Lucas helped me with applying for my first credit card! He is a very nice man and did a great job explaining to me the terms and conditions. I would recommend this State Farm to anyone!"

"I am grateful for the super-fast registration of the insurance over the phone. I am a new customer and received full information and the best options for me. Special thanks to Carlos, for your professionalism and customer care. I recommend"

"I got the best offer on car insurance with my license in just one day! Thank you for the speed and professionalism!"

"Our insurance agent Nivedika is always so helpful and reliable. We truly appreciate her support and quick assistance whenever we need it. Thank you for making everything so easy for us!"

"Excellent service. I wanted to know the price of the car I was going to buy, but the price was too high because of my history. Nivedika and Tahira helped me find a solution to my problems. They did everything they can to help me. Thank you very much. I recommend!"

"Nivedika was very pleasant to work with..she is very thorough. She provides excellent customer service."

"My experience with state farm has been great. They seem to care any issues I had the agent I had. By the of Nivedika Rochester NY 10 Grove street branch was excellent. She really was relentless with finding me a comfortable price and answering all my insurance questions."

"Very helpful service"

"Nivedika"

"IT'S A PLEASURE DEALING WITH MARIA AND HER STAFF. THEY ARE FRIENDLY, PATIENT AND KNOWLEDGEABLE. I PLAN ON BEING A LONG TIME CUSTOMER."

"I called today regarding getting quotes for my 2 new cars. I’m happily received consultation from Nivedika. Great Quote, today I insured with them. I like this branch for its welcoming and fast response."

"I would like to share my admiration for the Maria Melnik - State Farm Insurance Agent agency, especially highlighting the excellent service provided to me by their employee, Nivedika Lal. Working with Nivedika was a real pleasure. She demonstrated high professionalism, had deep knowledge in the field of insurance, and was ready to answer all my questions and address all my concerns. Her attentive approach and willingness to help made the insurance selection process extremely comfortable and transparent. Thanks to her assistance, I feel confident and protected, knowing that my insurance needs are in reliable hands. Without a doubt, I recommend the Maria Melnik - State Farm Insurance Agent agency and especially Nivedika Lal to anyone looking for a trustworthy insurance partner."

"The best service I've had. Maria was very welcoming. I spoke with Elizabeth and she gave me the best customer experience in a while. I will be passing the good news to one of my family members."

"It was a pleasure meeting Maria & her team, and she was super well-versed about our policies & needs as a family. So professional and friendly! I look forward to working with Maria's office for our home and auto insurance."

"Хорошая страховая компания"

"Huge pleasure to work with. Maria answered all my questions,. No pressure. Definitely I will recommend her office to my friends."

"I wanted to take a moment to express my sincere gratitude for the outstanding service and support you've provided to me and my family.Your dedication to ensuring that our insurance needs are met with precision and care has truly been exemplary. Your professionalism, responsiveness, and willingness to go above and beyond in addressing our concerns have not gone unnoticed. Your guidance throughout the policy selection process and your prompt assistance in handling any claims have been invaluable to us.Your expertise and attention to detail have given us a great sense of security, knowing that we have a trusted professional like you looking after our insurance affairs. Your commitment to customer service sets a standard that is commendable and greatly appreciated. Thank you, Oleksandr"

"Maria's knowledge and insight into what is best for us from insurance perspective, is benchmark. We have spoken on the phone and I have emailed with you and your staff and always receive a prompt and comprehensive response. I feel very fortunate to have you personally and your staff to provide for our needs, especially since our lives have been complicated over the past few years."

"I am very pleasantly impressed, this insurance company is a great place with great people, they helped me solve my problem in minutes, I appreciate it, I recommend it to everyone…"

"Since joining State Farm it was been such a simple and easy transition, Elizabeth has been wonderful in handling my car accident and has walked me through step by step in everything that I needed to do to get everything handled, without that help I would of been totally lost and confused and stressed out, the service is amazing from being patient with me to the professionalism, highly recommend going with this branch for all of your insurance needs"

"The office was so accommodating, knowledgeable, and fast. It was a joy to work with the agent walking us through multiple quotes at once. Thanks Elizabeth! We look forward to working with you ."

"Maria Melnik and her office associates are terrific! In every single dealing I've had with them, I've been more than pleased! Today, NIVEDIKA LAL was helpful, efficient, and diligent in handling my questions about my auto insurance bill. It was a pleasure interfacing with her personable manner!"